Data Processing Agreement

1. Scope and roles This agreement applies when an organization uses RentRevo to process personal data relating to owners, tenants, users or other persons. The organization is the controller and RentRevo acts as processor for that customer data. 2. Instructions and purpose RentRevo processes customer data only to provide, secure, support and maintain the service, on the documented instructions of the organization and as required by law. 3. Data and persons Data may include identity, contact, property, tenancy, payment-record, document and communication information concerning owners, tenants, prospective tenants, organization users and other persons entered by the organization. 4. Confidentiality and security Persons authorized to process customer data are subject to confidentiality. RentRevo applies appropriate technical and organizational measures designed to protect data against unauthorized access, loss, alteration or disclosure. 5. Subprocessors and transfers RentRevo may use service providers required to operate the service, subject to data-protection obligations. RentRevo remains responsible for processor obligations assigned to those providers and will use lawful safeguards for restricted international transfers. 6. Assistance and incidents Taking account of the nature of processing, RentRevo will reasonably assist the organization with data-subject requests, security obligations and regulatory enquiries. RentRevo will notify the organization without undue delay after becoming aware of a personal-data breach affecting its customer data. 7. Return and deletion At the end of the service, customer data is returned or deleted according to the product's export, retention and deletion processes, unless applicable law requires continued storage. 8. Contact Data-processing questions may be sent to support@rentrevo.cloud.